Kyivstar Commences Voice Communication Across Ukraine
Date: 2023-12-13 Author: Dima Zakharov Categories: TECHNOLOGY
Cyber Attack Fallout and Recovery Efforts
On December 13th, at 6:00 PM, Kyivstar's telecommunications specialists began restoring voice communication services across Ukraine, overcoming the aftermath of a severe cyberattack that hit the network the day before. The company reported that their experts, alongside partners, worked tirelessly to rectify the unprecedented cyber assault's impacts. As of the stated time, voice services have commenced reinstatement throughout Ukraine.
The company's statement emphasized that service restoration would occur gradually, potentially causing brief disruptions until the end of the day. To mitigate these issues, subscribers are advised to restart their phones and disable the VoLTE service through their device settings. Currently, the company's specialists are focused on restoring data transmission and SMS services, aiming for resolution within the next 24 hours, as mentioned in their statement.
Compensation and Recovery Plan
Once the Kyivstar network is fully restored and stabilized, the company intends to initiate compensation procedures for all affected subscribers and corporate clients who were unable to access the company's services due to the cyberattack. This action signifies the company's commitment to mitigating the inconvenience caused by the disruption.
The technical glitch that disrupted operations at Kyivstar, one of Ukraine's largest mobile operators, occurred on the morning of December 12th. Later confirmed as a result of a "powerful cyberattack," the responsibility for this attack was claimed by a Russian pseudo-hacking group.
This incident underscores the critical need for heightened cybersecurity measures within telecommunication networks, amplifying concerns over potential vulnerabilities and the need for robust protective measures against cyber threats.
